{"id":1604,"date":"2026-05-09T10:19:36","date_gmt":"2026-05-09T08:19:36","guid":{"rendered":"https:\/\/lumovape.de\/?page_id=1604"},"modified":"2026-05-09T10:19:37","modified_gmt":"2026-05-09T08:19:37","slug":"datenschutzerklaerung","status":"publish","type":"page","link":"https:\/\/lumovape.de\/en\/datenschutzerklaerung\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"
<\/div>\n\n\n\n

Privacy policy<\/h1>\n\n\n\n

This privacy policy describes how we handle your data when you visit our website lumovape.de - from collection to processing and storage. You will also find out what rights you have in relation to your personal data and what legal protection framework they enjoy.<\/p>\n\n\n\n

<\/div>\n\n\n\n

What data we collect<\/h2>\n\n\n\n

We collect various types of information for the operation of our e-cigarette shop:<\/p>\n\n\n\n

Personal details<\/h3>\n\n\n\n

The following data is stored by us:<\/p>\n\n\n\n

    \n
  • First name and surname<\/li>\n\n\n\n
  • E-mail address<\/li>\n\n\n\n
  • Telephone number<\/li>\n\n\n\n
  • Shipping address<\/li>\n<\/ul>\n\n\n\n

    We need this information in order to process orders, deliver products and help you with any concerns relating to your purchase.<\/p>\n\n\n\n

    Technical usage data<\/h3>\n\n\n\n

    The following information is automatically collected when you visit our website:<\/p>\n\n\n\n

      \n
    • Device type<\/li>\n\n\n\n
    • IP address<\/li>\n\n\n\n
    • Browser type<\/li>\n\n\n\n
    • Date and time of access<\/li>\n\n\n\n
    • Subpages visited<\/li>\n<\/ul>\n\n\n\n

      This data is collected in a technically automated manner. It helps us to improve the user experience and to comply with safety requirements and industry-specific regulations for e-cigarettes.<\/p>\n\n\n\n

      <\/div>\n\n\n\n

      What we use your data for<\/h2>\n\n\n\n

      We use the information collected for the following purposes:<\/p>\n\n\n\n

      Order processing<\/h3>\n\n\n\n

      Your personal data is used to process purchases, coordinate the dispatch of your items and ensure reliable customer service.<\/p>\n\n\n\n

      Customer communication<\/h3>\n\n\n\n

      We will contact you about your orders, product information and marketing measures - including important changes and safety-related information.<\/p>\n\n\n\n

      Further development of our offering<\/h3>\n\n\n\n

      By analysing usage data, we continuously improve our product range, the functions of our website and the general shopping experience.<\/p>\n\n\n\n

      <\/div>\n\n\n\n

      Disclosure to third parties<\/h2>\n\n\n\n

      Your personal data will not be transmitted to external parties without your consent. Exceptions apply in the following situations:<\/p>\n\n\n\n

      Authorised service providers<\/h3>\n\n\n\n

      For the processing of deliveries and payments, we pass on the necessary data to logistics and payment service providers and other partner companies.<\/p>\n\n\n\n

      Legal requirements<\/h3>\n\n\n\n

      If official or legal obligations require disclosure, we will comply with these in order to fulfil applicable laws and regulations.<\/p>\n\n\n\n

      Corporate changes<\/h3>\n\n\n\n

      In the event of a merger, takeover or sale of parts of the company, your data may be transferred - in any case, it will continue to be subject to the provisions of this privacy policy.<\/p>\n\n\n\n

      <\/div>\n\n\n\n

      Security of your data<\/h2>\n\n\n\n

      To protect your personal data, we use various technical and organisational security measures, including encryption technologies and regular security checks. Nevertheless, we cannot guarantee complete security when transmitting data over the Internet.<\/p>\n\n\n\n

      <\/div>\n\n\n\n

      Your rights as a data subject<\/h2>\n\n\n\n

      As a user, you have the following rights:<\/p>\n\n\n\n

        \n
      • Right to information:<\/strong> You can request access to the data stored about you.<\/li>\n\n\n\n
      • Right to rectification:<\/strong> You can have incorrect or incomplete information corrected.<\/li>\n\n\n\n
      • Right to cancellation:<\/strong> You have the right to request the removal of your data.<\/li>\n<\/ul>\n\n\n\n

        If you would like to have your data deleted or no longer receive marketing communications, you can simply contact us at any time.<\/p>\n\n\n\n

        <\/div>\n\n\n\n

        Cookies and tracking technologies<\/h2>\n\n\n\n

        We use cookies and similar technologies to improve your experience on our website. You can adjust the cookie settings at any time via your browser. Please note that deactivating cookies may restrict individual functions of the website.<\/p>\n\n\n\n

        <\/div>\n\n\n\n

        No offer for minors<\/h2>\n\n\n\n

        Our website and our products are aimed exclusively at persons aged 18 and over. We do not knowingly collect any personal data from minors. Should we inadvertently receive such data, it will be deleted without delay.<\/p>\n\n\n\n

        <\/div>\n\n\n\n

        Changes to this privacy policy<\/h2>\n\n\n\n

        We reserve the right to revise this privacy policy if necessary. All updates will be published on this page and the date of the last change will be adjusted accordingly. We recommend that you visit this page from time to time so that you are always informed of the current status.<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1604","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/pages\/1604","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/comments?post=1604"}],"version-history":[{"count":1,"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/pages\/1604\/revisions"}],"predecessor-version":[{"id":1605,"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/pages\/1604\/revisions\/1605"}],"wp:attachment":[{"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/media?parent=1604"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}