{"id":1609,"date":"2026-05-09T10:29:22","date_gmt":"2026-05-09T08:29:22","guid":{"rendered":"https:\/\/lumovape.de\/?page_id=1609"},"modified":"2026-05-09T10:30:51","modified_gmt":"2026-05-09T08:30:51","slug":"versand-und-lieferung","status":"publish","type":"page","link":"https:\/\/lumovape.de\/en\/versand-und-lieferung\/","title":{"rendered":"Shipping and delivery"},"content":{"rendered":"
<\/div>\n\n\n\n

Shipping & delivery<\/h1>\n\n\n\n
<\/div>\n\n\n\n

Processing and dispatch time<\/h2>\n\n\n\n

Once we have received your order, we will start preparing and dispatching it within 1 to 5 working days. The estimated delivery time is then 10 to 15 working days. Please note that there is no dispatch at weekends or on public holidays.<\/p>\n\n\n\n

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Consignment tracking<\/h2>\n\n\n\n

As soon as your order is on its way, you will receive an e-mail from us with the corresponding tracking number. You can then view the current location of your parcel on the corresponding tracking website.<\/p>\n\n\n\n

Please understand that it may take 3 to 7 days after dispatch for the consignment data to be fully updated on the tracking page.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Changes and cancellations<\/h2>\n\n\n\n

As long as your order has not yet been dispatched, you can request an address correction or a complete cancellation by e-mail at any time. After dispatch, it is unfortunately no longer possible to make changes or initiate a refund.<\/p>\n\n\n\n

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Customs clearance and import duties<\/h2>\n\n\n\n

For selected countries and regions, we offer shipping according to the DDP principle (Delivered Duty Paid). This means that we take care of customs formalities and any import duties - you don't have to worry about anything. Please note that this option is not available for all delivery destinations.<\/p>\n\n\n\n

Available DDP shipping routes by region:<\/strong><\/p>\n\n\n\n

    \n
  • USA:<\/strong> Delivery via UPS (except Alaska and Hawaii)<\/li>\n\n\n\n
  • Australia:<\/strong> Delivery via Australia Post<\/li>\n\n\n\n
  • United Kingdom:<\/strong> Delivery via DPD Express (local)<\/li>\n\n\n\n
  • Europe:<\/strong> Delivery via DHL Express or DPD Express<\/li>\n<\/ul>\n\n\n\n

    Important note:<\/strong> In some countries with particularly strict customs regulations, DDP shipping is not available. The following countries are currently affected: Denmark, Australia, Norway and Switzerland.<\/p>\n\n\n\n

    <\/div>\n\n\n\n

    Notes on remote regions<\/h2>\n\n\n\n

    For certain hard-to-reach or remote areas, longer delivery times and additional costs may apply. We will do our best to ensure that your order arrives as quickly and reliably as possible.<\/p>\n\n\n\n

    <\/div>\n\n\n\n

    Customer service<\/h2>\n\n\n\n

    If you have any questions about shipping or other concerns, you can reach our team at any time at arambulahalabymf487@gmail.com. We will be happy to help you and will endeavour to make your purchase as smooth as possible.<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1609","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/pages\/1609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/comments?post=1609"}],"version-history":[{"count":2,"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/pages\/1609\/revisions"}],"predecessor-version":[{"id":1613,"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/pages\/1609\/revisions\/1613"}],"wp:attachment":[{"href":"https:\/\/lumovape.de\/en\/wp-json\/wp\/v2\/media?parent=1609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}